Requesting an email to be resent can be done politely and professionally. Here's a guide on how to do it:
Begin with a courteous greeting: Start your email with a friendly and professional greeting. Use the recipient's name if you know it.
Express appreciation: Show gratitude for the sender's previous efforts and mention any relevant details that highlight your appreciation for their attempt to communicate with you.
Mention the missing email: Politely mention that you did not receive the email you were expecting and specify the subject or date of the email if possible. This helps the sender locate the message in their sent folder.
Check for possible issues: Make sure to check your spam or junk folder to ensure the email hasn't been filtered there accidentally. Mention in your email that you have already checked these folders.
Request for a resend: Ask the sender kindly if they could resend the email for your convenience. You can use phrases like:
- "Would it be possible for you to kindly resend the email?"
- "I apologize for any inconvenience, but could you please resend the email?"
- "If it's not too much trouble, would you mind sending the email again?"
Provide your email address: Include your email address in the email or verify that the sender has the correct email address to ensure there are no errors in the recipient information.
Offer additional information: If there are any specific details or context that might help the sender locate the original email, provide it in your request.
End with appreciation: Thank the sender again for their understanding and assistance. Use a polite closing, such as "Thank you," "Best regards," or "Sincerely."
Signature: Include your name and any relevant contact information, such as your phone number, in case the sender needs to reach you through other means.
Example:
Subject: Request for Resending Email
Dear [Sender's Name],
I hope this email finds you well. I want to express my gratitude for the correspondence we have shared so far.
However, it seems that I might have missed an email from you. Regrettably, I couldn't locate the message with the subject "Regarding Project Update" that you mentioned in our last conversation on [date]. I have checked my spam folder as well, but it doesn't seem to be there.
Would it be possible for you to kindly resend the email? I want to ensure that I have all the necessary information to proceed with the project. My email address is [[email protected]].
If there's any additional context or details that could help, please let me know, and I'll be more than happy to assist.
Thank you for your understanding and support.
Best regards, [Your Name] [Your Phone Number]
Remember, keeping your request polite and appreciative helps maintain a positive and professional tone in your communication.