When someone tells you something that seems irrational or illogical from your perspective but is an absolute certainty for them, it's essential to respond with empathy, respect, and understanding. Here are some steps you can take to handle such a situation:
Listen actively: Give the person your full attention and listen carefully to what they have to say. Avoid interrupting or dismissing their thoughts immediately, as this could make them defensive and hinder productive communication.
Seek clarification: If you don't understand their perspective or reasoning, ask open-ended questions to gain more insight into their beliefs and thought process. This will help you understand where they are coming from and why they hold such a strong conviction.
Show empathy and respect: Acknowledge their feelings and point of view, even if you don't agree with them. Everyone has their own experiences and background that shape their beliefs, and it's crucial to respect their autonomy and individuality.
Share your perspective respectfully: If appropriate, express your thoughts and opinions calmly and respectfully. Avoid being confrontational or dismissive, as this could lead to defensiveness and further disagreement.
Look for common ground: Find areas of agreement or shared values to build upon. Emphasizing common ground can help establish a connection and create a more open environment for discussion.
Stay open-minded: Recognize that none of us have a complete understanding of the world, and there's always the potential to learn from others' perspectives. Be open to the possibility that your views may evolve through respectful dialogue.
Agree to disagree: In some cases, it may be challenging to reach a consensus or change someone's deeply held beliefs. It's okay to agree to disagree and still maintain a respectful relationship with the person.
Choose your battles: Not every disagreement requires an in-depth discussion or resolution. Sometimes, it's better to let go of minor disagreements and focus on more critical aspects of the relationship.
Remember, the goal is not always to change the person's mind, but to foster understanding and maintain a respectful interaction. People are entitled to their own beliefs and opinions, and learning to navigate these differences with empathy and patience can lead to more meaningful and constructive conversations.