Question

What is the etiquette for employers asking why an employee is leaving their company for another one when accepting their resignation?

Answer 1

When an employee submits their resignation and states that they are leaving the company for another opportunity, employers may feel curious to understand the reasons behind the decision. However, there are some etiquette considerations to keep in mind when asking about an employee's departure:

1. Respect their privacy: While it's natural to be curious, remember that an employee's decision to leave is a personal matter. Respect their privacy and avoid prying for personal details or pressing for specific reasons if they choose not to share.

2. Create a supportive environment: Make sure the employee feels comfortable discussing their decision with you. Create an open and non-judgmental atmosphere, where they feel they can talk if they are willing to share.

3. Be understanding and empathetic: Leaving a job can be an emotional decision, and employees may have various reasons for their departure. Show understanding and empathy, even if the reason surprises you or you may disagree with it.

4. Focus on the future: Instead of dwelling on the reasons for leaving, focus on the future and how you can support the employee during their transition. Discuss any necessary handover processes and offer to provide a positive reference if appropriate.

5. Avoid making counteroffers: If an employee is leaving for better opportunities elsewhere, it's generally not advisable to make a counteroffer to try to retain them. This can create an awkward situation and may not address the underlying reasons for their decision.

6. Use the feedback constructively: If the employee is willing to share their reasons, consider using the feedback constructively to improve your organization's work environment, processes, or policies.

7. Express gratitude and goodwill: Thank the employee for their contributions during their time with the company and express goodwill for their future endeavors.

Remember that employees leave for various reasons, including career advancement, personal growth, work-life balance, or even dissatisfaction with the current workplace. Ultimately, it's their decision, and as an employer, it's crucial to handle the situation with professionalism, understanding, and respect.