When you encounter someone with a working dog in harness/on lead outside a shop or restaurant and feel the need to inform them that the dog should not be petted, it's essential to be polite and respectful. Here's a suggested way to approach the situation:
Choose a friendly tone: Begin the conversation with a warm and friendly tone to set a positive atmosphere.
Use "I" statements: Frame your message using "I" statements to avoid sounding accusatory or confrontational. For example, say, "I noticed your dog is in a harness/on lead, and I thought it might be working. Is that correct?"
Ask for permission: If you're unsure whether the dog is working or not, it's best to ask for permission before attempting any interaction. You can say, "May I pet your dog, or is it working right now?"
Respect their response: If the owner confirms that the dog is working, respect their decision, and do not attempt to pet the dog. Working dogs often have specific tasks to perform and should not be distracted.
Provide information (if needed): If the owner seems open to discussion, you can briefly explain the importance of not distracting working dogs while they are on duty. You can mention that these dogs play vital roles in assisting their handlers and should remain focused on their tasks.
Offer compliments (optional): If appropriate, you can compliment the owner on their well-behaved and disciplined dog. This can help create a positive connection during the conversation.
Show understanding: Let the owner know that you understand and respect the work their dog does, and you'll refrain from petting or interacting with the dog while it's working.
Remember, working dogs are highly trained to assist individuals with various needs, and any distraction can hinder their ability to perform their duties effectively. By being respectful and understanding, you can help ensure that the working dog and its handler can navigate public spaces safely and efficiently.