It is not appropriate for your boss to blame you for being assaulted by a client, especially if they failed to inform you about the client's history of meltdowns and aggression. Workplace safety is an employer's responsibility, and they should take measures to protect their employees from any harm or violence.
If you feel uncomfortable or unsafe at work, you should consider taking the following steps:
Document the incident: Write down the details of the assault, including the date, time, location, and any witnesses. Keep a record of any communication with your boss or others regarding the incident.
Report the incident: Report the assault to your supervisor or HR department immediately. Ensure they are aware of the client's history of violent behavior and that you were not informed about it.
Seek medical attention: If you were physically injured during the assault, seek medical attention and document any injuries.
Know your rights: Research your employee rights regarding workplace safety and violence prevention in your jurisdiction.
Request a safer work environment: Ask your employer to provide you with a safer working environment, such as additional security measures or safety protocols when dealing with potentially aggressive clients.
Seek support: Reach out to your colleagues, friends, or family for emotional support during this challenging time.
Consult a professional: If you feel that your employer is not taking appropriate action to protect you or is retaliating against you for reporting the incident, consider seeking advice from an employment lawyer.
Remember that every situation is unique, and the appropriate course of action may vary based on the laws and regulations in your region. It is crucial to prioritize your safety and well-being. Reporting the incident and seeking support from your employer or a legal professional can help you navigate this situation effectively.