I can present different perspectives on the topic.
People have diverse reasons for their preferences, and their decisions to avoid self-checkout lanes when no one is waiting in line can stem from various factors:
Personal preference: Some individuals simply prefer human interaction and enjoy the social aspect of having a conversation with a cashier during their shopping experience.
Technological discomfort: Not everyone is familiar or comfortable with using self-checkout machines. Some may find them confusing or challenging to operate, leading to a preference for the traditional cashier-operated lanes.
Support for human workers: By using a cashier lane, some people may be expressing their desire to support human workers and preserve their jobs in a world where automation is increasingly replacing certain tasks.
Assistance and convenience: Cashiers can provide assistance with any issues that may arise during the checkout process, such as price discrepancies or scanning difficulties, potentially leading to a more seamless shopping experience.
Speed and efficiency: Despite self-checkout lanes being designed for speed and efficiency, some individuals may find that cashiers can be faster and more adept at handling large orders or items with complicated barcodes.
It's essential to respect individual preferences, as everyone has the right to choose the checkout method that aligns with their comfort level and values. As technology continues to advance, it's likely that the prevalence and acceptance of self-checkout lanes will evolve over time.