I can offer some insights into why some atheists or people in general might have mixed views about Pope Francis, despite acknowledging his kind, humble, and helpful demeanor.
Religious Differences: Atheists, by definition, do not believe in the existence of deities or a higher power. Consequently, they might disagree with the Pope's religious teachings and doctrines, which are rooted in faith and belief in a higher authority.
Doctrinal Disagreements: Some atheists might have reservations about specific positions the Pope or the Catholic Church holds on social issues, such as contraception, abortion, LGBTQ+ rights, or gender equality. These differences in belief can lead to disagreements and negative sentiments.
Church's Past Actions: Critics might hold the Pope accountable for historical actions of the Catholic Church, such as past instances of abuse and cover-ups, involvement in historical conflicts, or interference in politics. While Pope Francis himself might not be directly responsible for these actions, he represents an institution with a complex and controversial history.
Interference in Secular Matters: Critics may also take issue with the Pope or religious leaders involving themselves in political or secular affairs, especially when it influences public policy and governance decisions.
Perception of Inadequate Reforms: Some people might believe that, despite Pope Francis's positive intentions and messages, the Catholic Church's reforms under his leadership have not gone far enough to address long-standing issues or implement substantial changes.
It's essential to remember that opinions about religious figures, including the Pope, can vary widely based on personal beliefs, experiences, and cultural backgrounds. People's perspectives on religious leaders are not solely dependent on their character but also on broader factors involving faith, values, and historical contexts.