To change someone from "Goods and Services" to "Friends and Family" on PayPal, both you and the other person need to follow these steps:
Log in to PayPal: Make sure you and the other person have active PayPal accounts. If you don't have an account, you'll need to sign up for one.
Click on "Send & Request": Once you are logged in, navigate to the "Send & Request" tab. It's usually located on the top of the PayPal homepage.
Select the recipient: Enter the email address or phone number of the person you want to send money to or request money from.
Enter the amount: Choose the amount you want to send or request.
Choose the payment type: Here, you want to select "Sending to a friend" or "Paying for an item or service." Choose "Sending to a friend" to switch to "Friends and Family" payment.
Add a note (optional): You can include a note with the payment if you like.
Review and confirm: Double-check the details of the transaction, and if everything is correct, click on the "Send Money" button.
Please note that when using "Friends and Family" payment, there are usually no fees for sending money within your country, but this option does not offer the same buyer/seller protection as the "Goods and Services" option. It's meant for personal transactions with people you trust, such as friends and family.
Remember to communicate with the other person and make sure they are okay with using the "Friends and Family" option, as they may have a preference for the "Goods and Services" option to ensure buyer protection.