Telling someone they're being too sensitive when they're feeling hurt by something you said or did can be perceived as rude and insensitive. It can invalidate their feelings and emotions, making them feel dismissed or not taken seriously. People experience and process emotions differently, and what may seem trivial to one person might genuinely hurt another.
By saying someone is "too sensitive," it can imply that their emotional response is unwarranted or unjustified, which can escalate the situation and cause further distress. It's essential to acknowledge and respect how someone feels, even if you didn't intend to hurt them. Empathy and understanding are crucial in these situations.
Instead of dismissing their feelings, try to listen actively and validate their emotions. You can say something like, "I'm sorry if my words/actions hurt you. That wasn't my intention, but I understand that it hurt you, and I apologize for that." This response shows that you acknowledge their feelings and care about their well-being, fostering a more understanding and constructive conversation.