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It's important to consult with a legal professional to understand the specific laws and regulations that apply in your jurisdiction.

  1. Seek Medical Attention: If you have been physically assaulted, it's essential to seek medical attention immediately to address any injuries you may have sustained. Your health and well-being should be a priority.

  2. Document the Incident: Try to write down everything you remember about the incident as soon as possible. Include details such as the date, time, location, the names of the individuals involved (if known), and a detailed account of what happened. If there were any witnesses, try to obtain their contact information.

  3. Preserve Evidence: If you have any physical evidence related to the incident, such as torn clothing or photographs of injuries, keep them safe and make copies if possible. Additionally, if there are surveillance cameras in the area where the incident occurred, inform law enforcement about their presence so they can obtain any relevant footage.

  4. Contact an Attorney: It's crucial to seek legal counsel from an experienced attorney who specializes in civil rights, personal injury, or criminal defense cases. They can help you understand your rights, guide you through the legal process, and advise you on the best course of action.

  5. File a Complaint: If you believe that you were subjected to unlawful detention, physical abuse, or verbal abuse by Macy's loss prevention, consider filing a complaint with Macy's corporate office, providing them with a detailed account of what occurred. Additionally, you may file a complaint with the local law enforcement agency responsible for handling the case.

  6. Cooperate with Authorities: If you were wrongfully arrested, it is essential to cooperate with law enforcement while also asserting your rights. Avoid making any statements without legal representation present.

  7. Gather Witness Statements: If there were witnesses to the incident, try to obtain their statements and contact information. Witness testimonies can be valuable in supporting your side of the story.

  8. Stay Calm and Patient: Legal processes can take time, so it's important to remain patient and cooperative throughout the investigation and legal proceedings.

Remember, these are general guidelines, and the best course of action can vary based on the specific circumstances and applicable laws in your area. It's crucial to consult with an attorney as soon as possible to protect your rights and seek appropriate legal advice.

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