When a passenger has a panic attack because they're afraid of flying, flight attendants are trained to respond calmly and provide appropriate support. Here's what they typically do:
Assessment: The flight attendants will assess the situation to ensure the passenger's safety and well-being. They may discreetly observe the passenger's behavior to determine if it is a panic attack or any other medical emergency.
Reassurance: Flight attendants will approach the passenger with a calm and empathetic demeanor. They will offer reassurance and let the person know that they are there to help.
Distraction: Sometimes, distracting the passenger from their fear can be helpful. Flight attendants may engage the individual in casual conversation or offer them reading material to shift their focus.
Encouragement: If appropriate, the flight attendants may try to encourage the passenger to practice relaxation techniques, such as deep breathing exercises, to help manage anxiety.
Seating: Depending on the situation and available space, flight attendants may offer the passenger a more comfortable or less crowded seat to help them feel more at ease.
Privacy: If the passenger prefers, the flight attendants can provide some privacy, such as moving them to a less crowded area or drawing a curtain if available.
Medical assistance: If the panic attack is severe or the passenger requests medical help, flight attendants can contact any medical professionals on board (if there are any) or seek guidance from ground-based medical personnel through the aircraft's communication systems.
In-flight announcements: In some cases, the captain or flight crew may make a general announcement to ask passengers to remain calm and seated during turbulence or any other factors that might be contributing to the passenger's anxiety.
Diversion considerations: In extreme cases where the passenger's well-being is at risk or if the situation escalates, flight attendants may consult with the flight deck crew about the possibility of diverting to the nearest suitable airport for further assistance.
It's important to note that flight attendants are trained to handle various situations, including assisting passengers with anxiety or panic attacks. Their primary concern is always the safety and well-being of all passengers on board. If you are a passenger experiencing fear of flying, do not hesitate to communicate your concerns with the flight attendants. They are there to help and provide support throughout the flight.