There could be various reasons why your Airtel call drops after every one hour of talking. Here are some common factors that might contribute to this issue:
Network Coverage: Poor network coverage or signal strength in your area can lead to call drops. If you are in an area with weak signal reception, the call quality may deteriorate over time, eventually causing the call to drop.
Network Congestion: High call volume or network congestion can also result in call drops. If many people are using the network simultaneously, it may put a strain on the infrastructure, leading to call disruptions.
Technical Issues: Technical glitches in the network equipment or infrastructure could be causing the problem. Faulty equipment, maintenance issues, or software bugs might be responsible for the frequent call drops.
Phone Issues: Sometimes, the issue may not be with the network but with your phone. If there are hardware or software problems on your device, it could cause call drops.
Battery or Power-related: In some cases, low battery or power fluctuations on your phone might cause calls to disconnect.
Handover between Cells: During long calls, your phone might need to switch between different cell towers or base stations. If the handover process encounters issues, it can lead to call drops.
SIM Card Issues: Problems with your SIM card, such as poor contacts or damage, could cause call drops.
To resolve this issue, you can try the following steps:
- Check if the call drop issue occurs in different locations or specific areas. If it's location-specific, it might be due to poor network coverage in that area.
- Restart your phone and try making calls again.
- Check for any software updates on your phone and install them if available.
- If you suspect it's a phone-related issue, try using a different phone to see if the problem persists.
- Contact Airtel customer support and report the issue. They can check if there are any known network problems in your area and help troubleshoot the issue further.
If the problem persists, contacting Airtel's customer support should be your next step to get a proper investigation into the issue and possible resolution.