If you notice that your friend is acting differently when they are talking on the phone compared to when you talk face-to-face, it's essential to approach the situation with empathy and sensitivity. Here are some steps you can take to address the issue:
Observe and confirm: Before jumping to any conclusions, observe your friend's behavior over time to ensure there is a consistent pattern of difference between phone and face-to-face interactions. Sometimes, people may have occasional variations in their behavior due to specific circumstances or mood fluctuations.
Choose the right time and place: Find a suitable and private setting to discuss your observations with your friend. It's important to choose a time when both of you can talk calmly and without distractions.
Express your concerns: When you bring up the topic, approach the conversation with a non-judgmental and caring tone. Express that you've noticed some differences in their behavior during phone calls and face-to-face interactions and that you're concerned about it.
Ask open-ended questions: Encourage your friend to share their feelings and perspective by asking open-ended questions. This allows them to explain their behavior in their own words and might give you more insight into what's going on.
Listen actively: Be an attentive listener and avoid interrupting. Your friend may be going through something that's affecting their behavior, and they might appreciate someone willing to listen and understand.
Offer support: Let your friend know that you're there to support them if they need someone to talk to or if there's anything you can do to help.
Be patient and understanding: Recognize that people have different comfort levels in different communication settings. Your friend may have valid reasons for their behavior, such as social anxiety or personal preferences. Respect their boundaries and preferences.
Assess your own behavior: Reflect on your own interactions with your friend to ensure you're creating a supportive and non-judgmental environment. Sometimes, our behavior can unknowingly influence others.
Encourage face-to-face interactions: If you believe your friend's behavior is influenced by discomfort with face-to-face communication, try to encourage more in-person interactions in a comfortable and relaxed setting.
Suggest professional help if needed: If you suspect that your friend's behavior might be related to deeper emotional or psychological issues, encourage them to seek professional support or counseling.
Remember that everyone's communication style and preferences can vary, and some people may simply feel more at ease on the phone than in person. The goal is to create an open and supportive space for your friend, allowing them to share their feelings and thoughts without judgment.