Keeping your data connection active while talking on a call is possible on most smartphones, as they support simultaneous voice and data usage through technologies like VoLTE (Voice over LTE) or Voice over Wi-Fi (VoWiFi). Here are some tips to ensure your data connection remains active during calls:
Enable VoLTE or VoWiFi: If your carrier and phone support VoLTE or VoWiFi, enable these features in your device settings. VoLTE allows you to make voice calls over a 4G LTE data network, while VoWiFi enables voice calls over a Wi-Fi network. Both options should allow you to maintain a data connection during a call.
Check network coverage: Ensure that you have adequate network coverage for both voice and data services. If you are in an area with weak data coverage, it may impact your ability to use data during a call.
Use a compatible device: Make sure you are using a phone that supports simultaneous voice and data usage. Most modern smartphones are capable of this, but it's a good idea to check your device's specifications or consult your carrier if you're unsure.
Avoid 2G/3G networks: If possible, try to use a 4G or 5G network, as older 2G or 3G networks might not support simultaneous voice and data usage.
Use a Wi-Fi connection: If VoWiFi is available, connecting to a Wi-Fi network during a call can improve call quality and allow you to use your data connection without relying on cellular data.
Configure your device settings: In some cases, your phone may prioritize voice calls over data usage by default. Check your device settings to see if there are any options to change this behavior and prioritize data.
Restart your phone: If you encounter any issues with maintaining a data connection during calls, try restarting your phone. This can sometimes help resolve temporary network glitches.
It's worth noting that some carriers may have specific limitations or restrictions on simultaneous voice and data usage, especially on older network technologies. If you're experiencing persistent issues, contacting your carrier's customer support can provide more specific guidance based on your location and phone plan.