If your boyfriend claims to have sent you money on Venmo, but you haven't received anything, there are a few steps you can take to resolve the situation:
Communicate with your boyfriend: Reach out to your boyfriend and ask him to confirm the transaction details. Double-check that he sent the money to the correct Venmo username or email associated with your Venmo account.
Verify your Venmo account: Ensure that your Venmo account is fully set up and verified. If your account is not verified, there might be limitations on sending and receiving money.
Check your activity feed: Log in to your Venmo account and check your activity feed to see if any transactions are pending or if there's any record of the transaction your boyfriend claims to have made.
Wait for processing: Sometimes, Venmo transactions can take a little time to process, especially if it's a bank transfer. It's possible that the money is on its way but hasn't yet reflected in your account. Check back after a few hours or the next day to see if the payment appears.
Reach out to Venmo support: If you still don't see the payment, contact Venmo support for assistance. They can investigate the issue and help you determine what might have gone wrong.
Verify with your boyfriend's transaction history: Ask your boyfriend to check his transaction history on Venmo to confirm that the payment was indeed sent and to ensure he didn't encounter any issues on his end.
Check your notifications: Sometimes, Venmo sends notifications to your registered email or phone number when a payment is received. Check these notification channels to see if there's any information regarding the payment.
Double-check other payment methods: If your boyfriend still insists that he made the payment, consider whether he may have used a different payment method accidentally, like PayPal or a direct bank transfer.
Remember, open communication with your boyfriend and Venmo's support team can help resolve the issue and provide clarity on the situation.