In a situation where a therapist has to move away and transition to providing therapy via video conferencing, it is natural for clients to have various reactions, including feeling upset or distraught about the change. This kind of change in the therapeutic relationship can be challenging for both the therapist and the client.
If a long-term client expresses distress about continuing therapy online and tearfully shares their decision to seek another therapist, it is essential for the therapist to respond with empathy and understanding. Therapists are trained to be attuned to their clients' emotions and responses, and they should respect and validate their clients' feelings, even if it means exploring the possibility of a change in the therapeutic relationship.
The therapist should be supportive and compassionate, acknowledging the client's concerns and distress about the online format while discussing the available options. They might explore ways to address the client's discomfort with online therapy, provide information about the benefits of continuing therapy via video conferencing, or discuss the possibility of temporarily pausing therapy until in-person sessions can be resumed.
Ultimately, the client's well-being and comfort are the top priorities. If the client still feels strongly about seeking another therapist, a professional therapist would respect that decision without taking it personally or becoming upset. Therapists understand that clients have the autonomy to make choices that they believe will best serve their needs.
Transitions in the therapeutic relationship can be challenging, but therapists are trained to navigate these situations with empathy, professionalism, and a focus on the client's best interests. They should continue to provide support and appropriate referrals if needed, while understanding that clients may need to find the best fit for their therapeutic journey.